Philippine Airlines (PAL) has selected IBS Software's cloud-based iCargo platform to replace its existing cargo system, with the implementation intended to extend the platform's capabilities across the carrier's domestic and international cargo operations.
IBS Software said the deployment will support PAL's modernisation programme with capabilities covering the airline's full range of business functions. On the cargo side, iCargo is to handle movements across both domestic and international networks, including international requirements such as customs reporting, duties and taxes settlement and regulatory compliance.
Scope and stated capabilities
According to IBS Software, iCargo already serves carriers with this same combination of demands, and is positioned to provide the flexibility, scale and capabilities needed to manage domestic and international operations together.
- Faster shipment processing
- Greater reliability and end-to-end shipment visibility
- Reduced manual intervention and more efficient processes
- Support for system performance and data analytics requirements
PAL said the transition is meant to address key operational requirements across its cargo business, including system performance and data analytics.
Airline view
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in the modernisation of the airline's cargo business. He said that as PAL grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and enables a better experience for customers.
Siy added that the airline sees iCargo as a key enabler of its long-term cargo transformation strategy and of its ambition to build a stronger cargo business for the future.